![]() According to our customers’ feedback, the engagement exceeded 70% while the cost of their messages was reduced by 40%. The effectiveness and performance of the Business Viber messaging have been impressive. When internet connectivity is off, or in case the user hasn’t installed the Viber app, our platform automatically switches messaging route and submits an SMS (Viber fallback to SMS), ensuring that messages successfully reach the audience. In order to offer an OMNI-Channel experience to its audience, we have integrated the “Viber Fallback to SMS” feature in our innovative OMNI Messaging platform. Through Viber businesses can send personal/informative, promotional & transactional messages up to 1.000 characters, including images, buttons, etc. Βusinesses can use their favorite messaging app in order to attract their audience. See below:Įxisting customer satisfaction increased due to the offer of new innovative services. M-STAT’s strategic partnership with Viber has resulted in impressive results. Οur collaboration is based on mutual trust and it enables us to get hold of all the latest trends in mobile messaging and directly propose innovative ideas and new concepts to Viber. In addition to that, we have the capability to quickly react if any issues arise and also to propose solutions tailored to each brand’s custom needs. Our collaboration started in 2017!ĭue to our partnership we provide a direct connection to Viber for messages termination. ![]() M-STAT is honored to be among the first official partners of Rakuten Viber worldwide. We would like to present the most important benefits of our cooperation and what we have achieved together! We would like to wish Happy Birthday in our way. Rakuten Viber –our official partner in Business Messaging – celebrates 10 years of presence in Instant Messaging.
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